Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and DisUnribio ("Company," "we," "our," or "us") concerning your access to and use of our website and services.

By accessing our website or using our services, you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you are prohibited from using or accessing our services.

2. Description of Services

DisUnribio provides family support services including:

• Benefit assessment and application support
• Family counseling and guidance services
• Educational resources and information
• Advocacy and representation services
• Online resources and content

Our services are designed to help UK families access benefits and support programs they are entitled to receive.

3. Eligibility and Registration

3.1 Eligibility

You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian.

3.2 Account Registration

Some services may require you to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as necessary
• Maintain the confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

4. Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

• Violate any applicable laws or regulations
• Provide false or misleading information
• Impersonate any person or entity
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Use our services for commercial purposes without authorization
• Transmit viruses, malware, or other harmful code
• Harass, abuse, or harm other users or our staff

5. Professional Services and Limitations

5.1 Nature of Services

Our services are for informational and support purposes. While we strive to provide accurate and helpful information:

• We are not a law firm and do not provide legal advice
• Information provided is general in nature and may not apply to specific situations
• We cannot guarantee specific outcomes or results
• You should verify information independently

5.2 Professional Standards

Our staff maintain professional standards and qualifications appropriate to their roles. However:

• We cannot guarantee that our services will meet all your needs
• Results may vary based on individual circumstances
• External factors beyond our control may affect outcomes

6. Fees and Payment

6.1 Service Fees

Some of our services may be subject to fees. When applicable:

• Fees will be clearly communicated before services are provided
• Payment is due as specified in our service agreements
• All fees are non-refundable unless otherwise stated
• We reserve the right to modify fees with notice

6.2 Free Services

We may offer certain services at no charge. We reserve the right to:

• Modify or discontinue free services at any time
• Impose limits on free service usage
• Convert free services to paid services with notice

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Intellectual Property

8.1 Our Content

All content on our website and in our services, including text, graphics, logos, images, and software, is our property or used with permission and is protected by copyright and other intellectual property laws.

8.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our services for their intended purpose. You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove copyright or other proprietary notices
• Reverse engineer or attempt to extract source code

8.3 User Content

You retain ownership of content you provide to us. By submitting content, you grant us a license to use, modify, and distribute it as necessary to provide our services.

9. Disclaimers and Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

• Our services are provided "as is" without warranties of any kind
• We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose
• We do not warrant that our services will be uninterrupted or error-free
• We do not guarantee specific results or outcomes

10. Limitation of Liability

To the fullest extent permitted by law, DisUnribio shall not be liable for:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages exceeding the amount paid for our services
• Damages resulting from third-party actions or services

11. Indemnification

You agree to indemnify and hold harmless DisUnribio, its employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you provide to us

12. Termination

12.1 Termination by You

You may terminate your use of our services at any time by discontinuing use and, if applicable, closing your account.

12.2 Termination by Us

We may suspend or terminate your access to our services:

• For violation of these Terms
• For any illegal or harmful activity
• If required by law or legal process
• For operational or business reasons

12.3 Effect of Termination

Upon termination:

• Your right to use our services ceases immediately
• We may delete your account and data
• Obligations that survive termination remain in effect

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Dispute Resolution

14.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to resolve any disputes informally.

14.2 Binding Arbitration

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the relevant arbitration body in the UK.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting updated Terms on our website
• Sending email notifications
• Providing prominent notice in our services

Your continued use of our services after changes take effect constitutes acceptance of the updated Terms.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and DisUnribio regarding your use of our services.

18. Contact Information

If you have questions about these Terms, please contact us:

19. Acknowledgment

By using our services, you acknowledge that you have read these Terms, understand them, and agree to be bound by them.